Frequently Asked Questions

  • Tickets start from £35. For more information, please visit the Eventbrite page.

  • The most convenient way to get to the cinema is by public transport. Please exit at Stepney Green (District, Hammersmith and City), Bethnal Green (Central), or Whitechapel (District, Hammersmith and City, Elizabeth Line, Overground). Note: there is no parking available at the venue.

  • The original concert happened over the course of 2 days: Day 1 and Day 2. For the convenience of UK attendees, both days of the original event will take place over only one day. Attendees may choose to attend either the Day 1 screening or the Day 2 screening when buying their ticket, but both will happen on the 2nd of May.

    Attendees who buy the evening combo or a VIP ticket will get access to both screenings.

  • Yes, very much so.

  • Yes, and we encourage you to show your hololive apparel as much as possible!

  • Photos and recordings for private use will be allowed at designated photo zones at the venue. Please do not publish any photos or recordings of the screening itself or of other people without prior consent.

  • Yes, there will be officially licensed goods at this event. VIP ticket holders will also have merchandise included with the price of their ticket.

    Unfortunately, goods will not be able to be purchased online and will have to be bought in-person.

  • Yes, all standard penlights under 20cm are OK. However, we may ask you to turn off any penlights that are too bright as they may affect the viewing experience of others.

  • The cinema has free seating. There will be two queues: those in the VIP queue will enter first, and then the General + Combo queue will enter later.

  • Please note that tickets are non-refundable. For any other enquiries, please reach out to the support team using the contact form and we will do our best to help.